Shipping & Delivery
Australia Wide Shipping
Multifile ships goods Australia wide and accepts orders through our online shop or by phone. Depending on stock availability, orders are dispatched within 24 hours, and delivery is estimated between 1-3 business days to most places in Australia. All prices listed within the product categories are excluding GST & Delivery. Deliveries to regional areas can incur additional cost.
We ship sensitively….
- Delivering the cabinet/safe to your location safely is just as important as helping you choose the right cabinet for your needs.
- Multifile uses companies such as TNT and Neway who are skilled in handling these cabinets. They are accustomed to handling and delivering ‘sensitive freight’ with experience built up over the last 30 years AUSTRALIA WIDE.
- Generally, we are shipping to users who possess a fork-lift or pallet-jack for handling. If this is not the case, and you are unable to access such handling equipment, please advise us on 1800 080 280, or firstname.lastname@example.org, or use LiveChat.
- Please note: some of these cabinets are heavy. Please call us on 1800 080 280 if you need to discuss a particular requirement with regards to the delivery, or your location, or where your office is located within a building, which might affect the delivery (such as a flight of stairs). We are here to help and have delivered thousands of these specialised cabinets. We aim to ensure that there is a smooth transition from your initial order right through to delivery.
Customer Service Policy
Multifile is committed to providing exceptional customer service and quality products. We endeavour to make sure that all our cabinets listed on our website are currently in stock, or in production, and pricing is true and correct. Standard delivery time frames are between 1-3 business days. In the event that an ordered item is not available, or we are unable to fulfill your order, we will notify you within 2 business days to arrange an agreeable alternative item, a back-order, or a full refund.